When I first bought the Soltorch, it came early and the single coil method worked great. But the four coil mechanism wouldn’t work (indicator light for short comes on). When I messaged Mr. Lavitt about my problem he gave me some advice to remedy the problem. When that didn’t work he gave me a 33% discount on the three pack of the four coils. Great product with a nice draw. Great customer service and communication.
Great torch, I utilize both attachments and have impressed many people with it's hitting ability, now the customer service is tops, I muscled my tip when cold and broke it and they graciously sent me a replacement unit to get me back up and running promptly
It's been a great product, and I love it. I purchased new coils for it, and I'm having an issue now, but I hope to resolve it and continue using mine soon.
Happy with the product but got the wrong color. can I send it back and get the black one? 9105473703 firstname.lastname@example.org
The first one I got was defective...Helio Supply was prompt and sent me another...Second Time was a Charm!!! Works Great!!! #BOOM